The Consumers Association Chandigarh, (originally registered as Consumers Forum Chandigarh since 1981) was established in the year 1979 by late General Sartaj Singh, George Medal, Padma Bhushan along with other senior citizens of the city beautiful with the aim of checking rising prices, spreading consumer awareness and helping the consumers in solving their day to day grievances.

 

 The Consumers Association Chandigarh has been awarded two National Awards for Consumer Protection in year 1994 and 2000 by the Ministry of Consumer Affairs, Government of India.

 

The Consumers Association Chandigarh has more than 12,000 life members and team of 29 dedicated conveners spread over every nook and corner of Chandigarh. Over the years, the association has become one of the leading consumer organisations of Northern India redressing the complaints of the consumers. During the last more than three decades, the main thrust of the association remained to solve the problems of the consumers through Alternative Disputes Redressal Method. The method has become very popular with the consumers as the settlement of complaints is quick and inexpensive with the consent of both the parties. So far we have been able to settle more than 11,000 complaints of consumers out of court.

During the year under report, number of activities has been undertaken by the Association.